FAQ

General Info

Choosing the right kind of trip for yourself is important. There are several important facctors, including location, comfort level, accessibility, weather variability and fitness level required.

Poland is undergoing immense transformation, politically, culturally, and economically. There is a vast difference in infrastructure between the cities, towns, and villages that we visit.

All of our tours visit parts of Poland that can be remote, where the lifestyle is very different, and where unpredictability is normal. Health, safety, and operational standards of hotels and restaurants can be different to what you're used to. Regardless of how carefully we organise our tours, unexpected things do happen. Please do not travel with us if this doesn't suit you.

We do not offer 'ordinary holidays', they are extraordinary, and your spirit of adventure should be too. The tour itineraries are what we have planned for but it is not a promise. External factors can influence the tour and it may mean a change in itinerary or means of transport. If changes are necessary the leader will decide the best alternative, after consultation with the group. We do everything we can to minimise changes but we cannot be held responsible for the effects of external factors.

What Does the Trip Price Include?

The trip price includes 27 speed hybrid type bikes, 6 nights accommodation, breakfast and dinner, tour guides and local experts. That's the overview! More detailed information is provided under Important Information.

What's the Food Like?

I'm totally biased but Polish cuisine is simply amazing. We eat tasty traditional fare like pierogi, schabowy, and barscht but also more modern variations. It's worth mentioning that food is often cited as being a highlight of the trip by past cyclist's.

How Fit Do I Need to Be?

An average level of fitness is fine. All our trips are rated easy to medium and as you cycle at your own pace, it can be as easy or hard as you like. There are some hills here and there - but no mountain passes - and our routes are carefully planned so that everyone can enjoy them.

The average daily distance is 35-40 miles or about 56-64km depending on group ability, terrain, and route taken. This equates to about 4 to 5 hours on the bike per day for the most relaxed of cyclists. The average is 15-20km an hour for most groups.

Casual riders join our tours but most are keen adventurous cyclists who enjoy time on the bike. Of course, the cycling can be as casual, relaxed, and easy pedalling as you like or the opposite!

What About Vehicle Support?

Our tours have a minimum of two guides and our vehicle is always available. Our vehicle carries your luggage, water for your water bottle, snacks, any purchases you make, and of course you, if you want a break from cycling. It is also a mobile bike repair shop and carries the necessary tools and spare parts.

How Many People Are in a Group?

In order to maximise the experience for everyone our groups are limited to 10-12 people. There is a minimum of 6 people for a tour to start. This enables us to personalise your experience and really get to know one another. A mix of singles, couples and families take our tours with an age range from 30-65!

What are the Roads Like?

The days are mainly spent on village roads, paths, tracks, and designated cycling routes. You don't need to worry about heavy traffic, you'll be riding in rural Poland through idyllic villages and tree lined valleys! There may be short sections of busy roads...if we can't find our our way through fields!

Where Will I be Staying?

We aim to give you a local experience. You will be staying in double rooms in pensions, on agro-tourism farms, castles, monasteries, and small hotels that are locally used and locally owned.

Infrastructure can be variable, facilities may not be of 5 star resort standard, service although friendly, may not be as polished and professional as you expect. Cycling in Poland requires that you must accept this is all part of the experience.

If you are travelling without a companion we can pair you up with another person. You can have your own room for a single supplement although we cannot guarantee a single room for each night of the tour. Single rooms are usually smaller and have less facilities than a double room.

What Happens with My Luggage?

While you are riding between attractions and enjoying yourself all your luggage is on its way to the daily destination in our mini bus. At the end of the day you will find your luggage waiting for you in your room.

Can I Bring My Own Bike?

Of course! You're quite welcome to bring your own bike, but please have it serviced before you arrive. Feel free to bring your favourite seat or set of clipless pedals if you desire.

What Type of Bike Do You Provide?

We provide bikes for no extra charge. Our 27 speed bikes are of the hybrid variety and are comfortable, safe, and easy to ride. Each bike has a handlebar bag to hold all your important daily necessities like cameras, sunscreen, and wallets. We don't provide helmets as it's not compulsory to wear one but we recommend to bring your own.

How Do I Get to Gdansk, Krakow, Warsaw, or Wroclaw in Poland?

We are located in the capital city of Lower Silesia, Wroclaw. This is a beautiful old town which is our start and end point. If you are coming from the United Kingdom, Ryanair flies direct from Stansted and East Midlands airports to Wroclaw. If you are arriving from another part of the world email us here and we'll do our best to help you out.

Important Information

Deposits

The deposit to reserve your place in a tour are detailed below and non-refundable:
Road Discoveries and Mountain Adventures: €300.00 / £200

You can make your deposit and final payment in cash, by wire transfer, Paypal, ePassporte, or by cheque.

Final Payment Policy

The final payment for your tour is due 60 days prior to the start of your tour. If your tour starts within 60 days of the date of this reservation, the entire balance is due immediately. If your final payment is not received at that time, your reservation will be cancelled and your deposit is subsequently non-refundable.

Cancellation & Refund Policy

If you cancel your reservation, your cancellation fee will be determined according to the following criteria:
If you cancel
(a) at least 61 days prior to the scheduled start of your tour we will refund 100% of the full tour price;
(b) between 31 and 60 days prior to the scheduled start of your tour we will refund 50% of the full tour price.
(c) between 0 and 30 days prior to the scheduled start of your tour you will not receive a refund.

Travel Insurance

We recommend that you purchase trip cancellation insurance as we cannot make any exceptions to our cancellation policy - even for personal emergencies or third party events. Travel insurance is extremely important as it will not only cover the cost of your trip, but also other any number of travel expenses on the off chance that you cancel your vacation. If you are an European Union citizen you can get a European Health Insurance Card (EHIC) from the EHIC website. Please check their website for more information.

Tour Cancellation

Although it rarely happens, should we have to cancel your tour, your options are to take a different tour with us, or receive a 100% refund of all your tour payments.

Please note that Cycling Poland will use its discretion if a tour has less than six people. If Cycling Poland decides the tour will still go ahead you may be required to tour with racks and / or trailers which will be provided.